개인정보처리방침

Last updated: October 24, 2025

Welcome to XROBOT Academy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that identifies you or can reasonably be linked to you. This may include:

  • Contact details: your name, address, phone number, and email address.

  • Payment information: payment method, transaction details, and billing information.

  • Account information: username, password, and preferences.

  • Order history: products viewed, added to cart, purchased, or returned.

  • Communications: information you include when contacting us for support or inquiries.

  • Device and usage data: IP address, browser type, and interaction data related to your use of our website.

2. How We Collect Information

We collect personal information in several ways:

  • Directly from you: when you create an account, make a purchase, or communicate with us.

  • Automatically: through cookies and similar technologies when you browse our website.

  • From service providers: such as payment processors, logistics partners, or marketing platforms that assist in delivering our Services.

3. How We Use Personal Information

We may use your information for the following purposes:

  • To provide and improve Services: process orders, manage accounts, deliver products, and personalize your experience.

  • To communicate with you: send order updates, answer questions, and provide customer support.

  • For marketing: send you promotional messages or special offers (you can opt out anytime).

  • For security and fraud prevention: maintain a safe and secure shopping environment.

  • For legal compliance: comply with laws, regulations, or valid legal requests.

4. How We Share Personal Information

We do not sell your personal data.
We may share your information only as necessary to operate our business, including:

  • With trusted service providers who help us with payment processing, order fulfillment, IT support, or analytics.

  • When required by law or to protect our legal rights.

  • When you have consented to such disclosure.

5. Data Security and Retention

We take reasonable technical and organizational measures to protect your information.
However, no system is completely secure, and we cannot guarantee absolute protection.

We retain your personal data only as long as necessary for business purposes or as required by law.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access and obtain a copy of your personal data.

  • Request correction or deletion of your information.

  • Withdraw consent for certain data processing activities.

  • Opt out of receiving marketing communications (via “unsubscribe” links in emails).

To exercise your rights, please contact us using the details below.
We may need to verify your identity before processing your request.

7. Children’s Privacy

Our Services are not directed to children under the age of 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal data, please contact us to request deletion.

8. International Data Transfers

Your information may be transferred, stored, and processed in countries other than your own.
We take appropriate measures to ensure that your data remains protected wherever it is processed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we do, we will revise the “Last updated” date above and post the new version on this page.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: info@xrobot.academy